Very efficient, Doctor did not waste time but took the time to talk. Took time to explain my condition, answer questions, provided useful information. Good experience.

Dr Oulette did a fine job on my husbands knee and I’m so glad that he will be doing mine also

Staff friendly and front desk gelpful

Very good

Get time spent with the doctor he was very informative and explained everything so I could understand

Dr. Plagens is very thorough and helps with resolving issues with injury.

Professional, personable, and on time.

Good communication with doctor

Dr. Housner has provided my orthopedic care for many years. He is very caring and professional.

Very good.

Love how kind Dr.Plagens is to not only his patients, but also his staff!!

My experience with Dearborn Ortho has been great! Dr. Housner and his staff are professional, friendly, efficient, informative and helpful.

Dr. Was Thorough and informative. Put me at ease and formulated a good plan of treatment. The x-ray tech was very nice and helpful. The appointment secretary was really organized and helpful finding a good date for follow up appointment. The office was very clean. Cleaner than a year ago. A great experience all around.

Great

Great job by all. Doctor and staff were exceptional.

Everyone is very nice!

Friendly staff and very informative. Dr. Steffes explains everything he is going to do during surgery and has a great bedside manner.

I have been coming for years and have no problem with my doctor orthopedic surgeon Dr. Steffes. All of my kids have visit your office before and you have taken care of them. I am super please with the care that I receive over all these years. Keep the good work up.

Always pleasant & wait time is minimal

Timely, friendly, professional, excellent service. Dr willing to take enough time to answer any questions and explain procedure.

The Doctors and people are great!!

Staff is amazing

I was able to find out all my questions. My knee and hip maintenance will be required and surgery on knee will need to happen soon. So in 6 months check my right knee and once a year to check on my titanium hips. Doctor Waldrop. Is an excellent doctor who has a great bed side manner. Made me feel safe about my results. I would refer him to all who may need his help. Great Doctor!

Dr housner is a competent, caring professional. Good guy, honest and a person i depend on.

Fast courteous and very informative

Quick friendly staff

Always the best service and Dr. Plagens explains everything

Great staff and service, excellent doctors

Dr Waldrop is the best !

Dr Waldrop is the best !

At 90 years old both my knees were bone on bone. Three months ago Dr Plagens performed my right knee replacement. I’ve completed my physical therapy and I now plan to have the left knee replacement soon. Dr Plagens is an excellent surgeon.

Very professional and comfortable.

I have been a patient of Dr. Waldrop and his great staff for over 10 years, and have always received excellent care.

Was seen the same day that I called for an appointment. Staff was professional, respectful, knowledgeable & polite. Office was clean & well organized. Dr. Waldrop provided a thorough explanation before & after the physical examination and X-rays of my knee.

Dr Ouilette is always kind and caring, never rushes your visit with him. He listens to your issues and offers advice. I’ve seeing him for several years now and going to Dearborn Orthopedics since 2008 and have never been dissatisfied with my care with any of their Doctors and the office staff is very kind and helpful!!

A very professional atmosphere. The staff was very helpful and courteous. I knew when I walked in with pain I would be leaving with less or no pain as I am not the first family member to seek Dr. Housner's help. A relief to know that excellent care is still available nearby.

Everyone was so nice and caring

Very positive. He was very informative and helpful.

Always friendly and efficient staff.

Best orthopedic surgeon I know of recommend to anyone and everyone

Dr Plagens is a wonderful doctor, always explains everything till you understand completely.

Able get last minute appointment for injury. I always trust Dr. Housner to provide excellent care. Staff is also attentive and professional.

Great

Everything ran on time great service. Dr. Housner answered all my questions and explained what he thought was going on with my knee I a way that was easily understandable.

Outstanding service with everyone at that facility

Dr. Housner and Staff, through the surgery, and my first post-op visit went very well. They were very professional, and I would definitely recommend them to anyone.

Staff and Dr. Steffes are a great team of professionals

The office staff was pleasant.

Great services I have ben with Dr Plagens for over 35 years every one at the office is awesome

Friendly staff Liked dr Quilette.

Best knee replacement surgeon ever, my recovery was easy and I had no problems

Very efficient,on time and well informed

Always a great experience in this office. The staff is friendly and good at what they do. We usually see Dr. Waldrop, we saw Dr.Housner. he was great, friendly and funny. We will always return to this office when needed.

Everyone is so friendly & so accomplished in each job. However, my appointment yesterday involved bunches of wait time. But, I still appreciate everyone

Always a good visit all questions answered and all employees nice and friendly

I was not happy with the outcome of my visit. I was hoping Dr. Ouillette could help with the problems I am having. He could not. He tried to explain and help but he couldn’t cause he did not perform my replacement. He said I needed to go back to the dr that did it. I’m very disappointed. That dr is so far away. But oh well.

Dr. Plagens is wonderful; he cares about his patients & is an amazing surgeon. I've had 2 replacements with him so far with a possible 3rd in the near future. I trust him 100% & would recommend him without hesitation!

Very relaxing and great service. Questions answered and I walked out with my need fixed.

Excellent! Recommend doctor Housner and the office staff.

Excellent doctor and staff also physical therapy staff the best.

Very good

Dr. Plagens was great. Explained everything in detail answered all my questions and was very friendly. Staff was great as well.

I love this clinic. Dr. Steffens is the best. He has a great reputation all over town. Even the nurses that work with him sing his praises.

1st appointment since surgery and results are on track for full recovery. Must be patient to allow healing to progress.

Ok

Friendly & knowledgeable staff + love dr housner! He is both professional ,caring& down to earth! Have felt very comfortable since day 1 appointment with him!

He took the time to listen! Took immediate action and gave me a Cortisone shot in my knee, prescribed pain anti inflammatory medication Gave me confidence I can resume my daily activities without constant pain That was a wonderful experience knowing I found a medical expert who reassured me. I was so impressed when he said I need a follow up appointment in 3 weeks! He didn’t just say take Advil or Aleve since arthritis is not curable! Dr Doug Plagens is a outstanding medical professional that gave me confidence in him

Very professional for the two times I have been there. The environment is clean. Everyone is friendly.

Dr Housner & the staff were professional, courteous and compassionate. They listened to my concerns and didn’t rush me. Dr H was recommended to me by 2 different f

Very good

Very helpful

He is very good about explaining everything,to where I could understand what he was explaining to me

I've seen him for a meniscus repair, years ago. Recently for a total knee replacement, 2.5 months post-op. And doing well, I feel he's the best at what he does, I have much respect for him, and I wouldn't see anyone else.

Awesome Doctors and staff

I feel my visit went okey, I think it could have went better if I would have explain better what the problem was with my knee & instead of sugar coating the problem! I plan on making another appointment hopefully I can explain it differently! I would recommend him to others!

Dr. Steffes did a great job replacing my knee. Would highly recommend him.

Dr Hausner was very thorough and explained everything.

Dr.Housner is very good , been going to him for many years, all from Arthritis

Am always satisfied with staff and attention when I have an appointment.

Nicest doctor ever! Very informative and cares about his patients.

The care that I have received is beyond compare. I was fully informed about the knee replacement proceedure. The follow-up calls after yhe surgery were really appreciated & showed that they were concerned about my well being & my healing progress.

It was a very nice experience friendly associates and Dr. Players is a wonderful.

Fantastic

Everyone at the clinic was super pleasant.

Gained some confidence in what I can do to remedy my problem and talk about “what if” situations

I was seen in a timely fashion. Everyone I encountered there was very nice!

It's always easy to set up an appointment and I never wait long to see the Dr. The staff is friendly, and Dr. Ouillette is never rushed.

My miracle doc! Good pens too:)

Very friendly and listens.

Excellent doctor & staff

Very good thank you.

Helpful he listen to me

I fractured my hand. Dr. Ouillette was the earliest appointment I could get. He explained my options clearly and we opted for surgery with headless screws in the 4rd and 4th metacarpals. My hand is close so much better. I’m quite satisfied with the whole experience.

Great work from Dr. Jeffrey Waldrop.

Dr. STEFFES is exceptional and an excellent surgeon . The girls at the desk are not very friendly and appear to not be working very hard … ALL 8 of them ! 8

The staff as well as Dr. Housner are great.

Everything about this place is great from the doctors to the staff.

All three injuries I had, Dr. Waldrop was very informative and did everything he could to get me back up and going.

Went for a second opinion. Will be seeing him again.

He explsined everything well. There were no surprises.

Great service, even was able to get me in for a last minute appointment. Highly recommend

Everyone was very nice and attentive

Good visit

From the first time I met Dr Housner and staff I knew I would be well cared for. I will refer anyone I know to Dr Housner, he is awesome. I told him at my last appointment I'm going to miss him.

He actually listened to me and made a plan for care. What an awesome doctor

Everyone is very professional. Dr Steffes is great and his staff is too.

It was the best and I was late great staff from the front to the back

Very prompt service when I injured my knee. They were able to schedule me for surgery in a reasonable amount of time. Dr Steffes was great and explained my injury and the process for repairing it.

Excellent experience. Dr Housner is beyond any experience I’ve had. Was realistic, honest and didn’t jump on surgery as the first plan. The office was run smoothly, they were all experienced and on top of everything. I would recommend this place highly.

Caring doctors with prompt service, I wouldn't be able to walk without doctor Waldrop. Doctor Waldrop went through great lengths to repair my knee, I am completely satisfied.

Dr. Plagens and his staff are very friendly and professional.

Prompt and concerned care

Dr Housner found the problem from my last knee replacement right away, should’ve gone to him in the first place! Now I have to have another knee replacement!

Busy, but worth the wait, Total staff very friendly, Dr. Plagens excellent!

Everyone is so helpful and patient. Dr Plagens knew just how to help.

Knowledgeable and personable.

Dr Housner is the best

Dr.Housner explained clearly the issues of my knee and started treatment and possible follow up if needed.

On time, very helpful staff, shows respect to patients

I love the staff and DR houser is great

Everyone was on top of the game. Got your information and check in really quick. I had X-Rays and the attend was really helpful in positioning me for the x-ray. Dr. Plagen did a excellent job explaining the needed treatment.

Completely satisfied

Very professional and polite.

Easy to make an appointment, friendly staff. I was in, saw Dr. Waldrop, got some X-rays and then an injection in my elbow and on my way.

I had rotator cuff surgery by Dr housner. It went very well. Appointments are easy to get and staff is great to deal with

It was great!

X-rays we’re fast and efficient. Receptionist professional and friendly. Dr. Ouilette was thorough and took time to explain everything clearly and gave opportunities for questions. 4 stars because the young woman who was to transmit my rx did not. I asked twice that she had the correct pharmacy, she simply nodded yes before going back to her cell phone. My pharmacy never received the rx. When I called the Livonia office to inquire they were closed. The Dearborn office got the rx sent to our last used pharmacy as she saw no other info on her computer about another pharmacy

Very efficient & quick

Dr. Plagens is an excellent Doctor, very knowledgeable and friendly!!!

Always excellent Dr.Plagens is very thorough and an excellent doctor

Excellent

Very professional and friendly

He is a nice doctor and very helpful

Excellent service

Very professional and went into depth on extent of injury and options to repair injury.

Very good

Great Doctor and wonderful, efficient staff.

Dr.Waldrop always shows a caring personal interest. He takes the time to check things out and discuss results. He gives options. He also will visit a bit and show pictures to do with our common hobby intetest.

Good Dr. Explains what's wrong so you understand. Answer's your questions.

Very personable quality doctor who has always had great success with my surgeries

As always, excellent service. I fully trust Dr. Plagen’s skills. My right knee is great, I’m looking forward to getting the left knee done. His staff is awesome

Dr. Houser and his safe were very friendly and professional.

He listened to everything I had to say and even though I was so wishy-washy and undecided about injections, he calmed me and explained thoroughly and let me make my own decision...

Great staff, excellent physician who answers even the difficult questions. Timely in keeping appts.

Outstanding Doctors and Staff

Staff very kind. Doctor explained my dads situation very well.

I walked in, was taken back after a front desk person graciously helped fill out my forms since I was wearing a cast on my dominant hand, my cast was efficiently cut off , an x-ray was taken, the Dr saw me, gave me instructions for exercises and I was good to go.

I know Dr. Plagens since 2002 with my first surgery. I've had 5 surgeries, both hips replaced, right knee replaced & both rotator cuffs repaired. Occasionally I see him for check-ups & he has directly prescribe physical therapy same building. I would give him 10-stars if I could. He's a Pro in what he does & cares about you like a family member.

He's great!

Great

Dr. Waltrip is EXCELLENT

Professional and friendly

appt. desk is awesome. very helpful and willing to go the extra mile for patients. X-ray dept quick and efficient. nurses are wonderful! Can’t say enough about Dr. Housner. He is the very best!! kind, considerate, understanding, compassionate, and extremely knowledgeable!

Surgery on my broken left hip good job

Dr. Housner & staff are always friendly, professional, and happy to help.

Dr. Waldrop is patient and his bedside manner is amazing. He's seriously one of thee best doctors I've ever dealt with. The office staff is nice and patient as well.

Great Orthopedic Doctor!!

Wonderful

Great

Attentive and informative

Friendly and efficient and knowledgeable

Went for second opinion. verified first diagnosis. Explained what to expect. Was very thorough with procedure that he would perform.

Hip surgery went as Dr Plagens said it would and all went great no problems.

Dr. Plagens and his staff are wonderful. They treat you with respect, answer your questions and make sure you are comfortable with your decision.

Dr Housner is great! Has both knee and just dld left hip replacement.

I always feel the doctor is concerned with my problem and checks to make sure my concerns are taken care of.

Friendly staff did not have to wait very long and doctor was very patient and took the time to explain things

Everyone was great. BUT the shot in knee cap was insane! lol

Doctor amazing and staff very nice and helpful

Dr. Plagens did a total right knee replacement for me. Healing great with minimum pain. Office staff friendly and helpful.

Great

Good place

Perfect, loved Dr. Answered all my questions. I did find out there may be a knee replacement in my future.

Dr Steffens welcomes you when he comes in the room , he always ask how you’re doing , always goes into detail about your procedure you had making sure you are doing better then you were . Dr Steffens is a dr who takes time with you , he doesn’t rush your visit like most do! I had hip surgery he did a great job , I would recommend him , he’s a good surgeon

DR. STEFFES LISTENS and is VERY PATIENT and takes time to explain things

Excellent

It was my first visit recently. The staff was very pleasant. The doctor’s exam was thorough, xray on site and further exam and discussion with the doctor was informative and professional.

Dr Housner and staff was wonderful, he answered all my questions and concerns and will definitely be back for the actual surgery! He also did my brother's surgery and he was very satisfied as well.... So he came very highly recommended!

Definitely PATIENT. When l was told after my first MRI of my left shoulder (June of 2022) that a joint replacement was recommended. The LAST thing l wanted was to undergo surgery!! At 70 l had undergone surgery for a hiatal hernia the previous year & just couldn’t conceive of going through the PAIN again! So l opted for cortisone injections & oral medication. Unfortunately the one medication that did help l was unable to tolerate due to the effect on my blood pressure. So after a year of trying to avoid surgery l conceded to DEFEAT & am now opting for surgery due to the PAIN l can no longer tolerate. Dr. Plagens NEVER once said l told you so! I only wish l had not hesitated since the surgery would be over & done with NOW! Dr. Plagens was recommended by my own PC who had had rotator cuff surgery himself under Dr. Plagens. I do APPRECIATE Dr. Plagens kindness & patience during this last year.

Great doctor very professional explained surgery and results

Vary warm they know what there talking about I would recommend them at a100 percent

Dr Housner is just a wonderful Dr. And the staff is friendly.

Always professional and personal

Had a total hip done ten months ago and ended up with a stellar result. The entire process was seamless. Dr Plagens was informative, knowledgeable and most kind. He will fix my next hip as well!

Dr. Houser is on his game. His work was excellent and he was attentive to my needs after surgery. I highly recommend his work and attitude. He is a caring physician.

Did a good job.

Excellent! Dr. Housner is THE BEST! All persons I encountered were courteous and helpful. I am grateful to come there and receive such excellent care when needed.

Everyone was kind and friendly.

Dr. Housner is very thorough. Takes his time to explain everything. My whole family has been going to him for years.

Awesome. Wonderful staff. Courteous. Enjoyable time and I hate doctor visits. Look forward to the next visit. Sue is something else with a great sense of humor.

The office and staff was professional, welcoming, and the doctor was pleasant, and clearly explained my situation, and options for care.

Great experience. Friendly, straightforward

Always nice talking to Dr. Waldrop. Knees doing great !

Professional and courteous staff. Dr waldrop was informative and punctual. Would highly recommend this practice.

True professional. Great surgeon. Trust him 100%.

Great

Dr. Housner was professional and yet very personable! He throughly explained why it had become necessary for me to have a right hip replacement! It was not unexpected news for as we had discussed this at length on our last visit! He’s an exceptional Doctor and I am truly grateful for his support and service! Sincerely, Cynthia Mack

Very quick and to the point. Thanks Doc.

Was very professional. Answered all the questions I asked Was very considerate. Good doctor

Dr. Plagens is working to address my hip pain. I appreciate his efforts.

Pleasant informative helpful all staff great

Friendly staff, clean and bright facilities. Very professional. The doctor is a to-the-point guy.

Dr. Waldrop provides excellent patient care. In addition the staff there are friendly & efficient.

Professional staff. Wait time is not too bad. Doctor explains things well.

Great

Friendly and extremely helpful staff! Dr Housner was his usual professional self and showed genuine concern for my condition.

The staff was nice and professional. My appt was first thing in the morning. I was taken for an x-ray firsr thing and then saw the doctor. Dr. Ouillette was nice. He spoke in terms that I could understand.

Friendly staff and caring doctor!

Great Doctor highly reccomend.

Very professional, and very knowledgeable

Professional, friendly, efficient

Dr. Waldrop is the best.

Dr Oullette is a caring and attentibe dr

Never a wait and always explains his findings in a way I can understand.

Love the office staff and am so thankful to have Dr Housner manage my care I’m a complicated patient

Good just waited a while to get called into a room.

Dr.Plagens and staff are great!

Great surgeon staff is always courteous I would recommend to anyone

Outstanding Doctors and Staff

Excellent care

Dr. Housner explains everything thoroughly and is helpful with any questions about your procedure.

Dr. Waldrop is very thorough and answers questions and explains the diagnosis so it is understandable to pt. Appointments are never rushed. Have recommended him and Dearborn Orthopedics on several occasions.

He was very friendly and nice. Very quick with the need. Very pleasant experience

Straight to the point and very knowledgeable

The entire staff seem to care for you. Dr takes time to talk to you.

The staff and doctors are great .Best practice for your problems to be treated and care for.

Awesome as always…

Dr. Housner & his staff are always prompt, courteous, thorough.

This was my first visit. I was nervous to go in. I felt comfortable the whole time. Surgery was not pushed on me. Alternative’s were given. The dr listen to my concerns. Office help was exceptional! Very friendly and made me feel comfortable. Would recommend highly.this is the first time in months I can walk almost pain free.

He’s a really humble guy that’s cares about his patients

Awesome Doctor and Awesome staff!!

I think Dr. Housner is the best. He listens, offers advice, and patiently explains. He really cares.

Dr. Plagens diagnosed and explained my condition. He prescribed knee braces and a course of physical therapy. He was caring and friendly, while also very professional. I highly recommend him for all orthopedic treatment, including surgery.

From the first time I seen Dr. Plagens, he was up front and honest with me. He has made sure I was ready and able to go through my knee replacement surgery.

Dr. Plagens is a great caring physician, he makes sure all your questions and concerns are addressed before you leave his office.

In and out fast, but with plenty of time for questions. Everyone was super nice.

Everyone is friendly and Dr Plagens is a kind man who cares about his patients.

I have been going to Dearborn Orthopedics for over 20 years. Dr. Jeffrey Waldrop did orthoscopic surgery on both knees which gave me a little more than 10 years until Total Knee Replacement had to be done. I had my right knee done in Sept of 2022 and just recently I had the left knee done in April of 2023. He did an outstanding job and many have compliments on how you can barely see the scar. I totally Recommend Dearborn Orthopedics, Dr Jeffrey Waldrop and also the rehab facility they have in the office.

Dr. Housner is professional, thorough, and leaves you feeling confident about the care you receive and how knowledgeable he is! Dr. Housner’s staff do a great job also! Thank you!

When family and friends heard I needed a ortho they all highly suggested Dr Housner. Now I know why. Thank you

Great

Dr Plagens has a great personality besides being a fantastic Surgeon. His staff are very kind and on the ball with everything!

Good

Was in and out great care

Dr Housner has changed my life. I could not be happier with his staff (at the office and at the surgery center) and especially with him. He is patient, kind, understanding and explained everything. I am a new women now at 45 with two new hips and I have my life back! Words do not do it justice! Thank you from the bottom of my heart. (and my family thanks you too because I am not complaining of pain 24/7 any longer!) Wonderful!

Very good. Dr. Ryan was very helpful and informative.

Excellent

Excellent

Always excellent care

Great staff.

Dr Housner takes time to answer questions and doesn't jump to quick conclusions.

Great with Dr Housner

Excellent. Very fast

Top notch care in every way. Great office. Great nurses and x-ray tecks.

He takes the time to listen and explain.

My shoulder still hurts, but I do have arthritis, immunodeficiency, old age, weight loss and a hematology problem . I don’t like becoming weaker, too stubborn, but always “compliant with their orders obviously it’s my 3rd surgery & in need of one more, won’t go anywhere ELSE!

I had a wonderful experience .The Dr. Is very kind and informative

My first experience was most importantly on time. Every person in the office was professional and above and beyond helpful. Dr.Playgens was the perfect combination of professional and down to earth. He explained my situation in a manner I understood. I feel like I made the right choice to deal with my torn acchilles tendon.

Dr.Plagens has helped me so much over the years. He is a very kind and gentle doctor that really cares.

Very attentive and experienced

I have been a patient of Dr. Housner’s for about 13 years. I have also recommended him to several people. He is a great doctor. I trust his opinion, diagnoses and treatments.

The staff was very nice Dr.Housner is the best I was in and out in a hour that is having x-ray and a shot in my knee.

Dr. Waldrop and staff wonderful

Dr. Plagens is an amazing physician! I came to see him for a torn labrum muscle in my hip. He was very compassionate, attentive to my concerns, very knowledgeable and patient. I had a procedure (cortisone injection) at the surgical center to help with the pain. Although the tear remains the pain has subsided significantly! I’m hopeful for the future now, as before, I felt very defeated. I’m only 40 and would love to live life accordingly. I would highly recommend Dr. Plagens, he’s definitely one of the best I’ve ever encountered! The staff was absolutely amazing as well!!

A very friendly environment, very pleased on the experience and attention my son received. I highly recommend this place!

Professional and courteous

Very professional and informative

Dr. Steffes was prompt and thorough, as usual.

I first went to this practice several years ago. After 6 years away, had an issue and went back. Some of the same staff, all friendly and helpful, very satisfied with everything, including the time the doctor took to explain options to treat my issue.

Everything was good

He dod an excellent job on my total shoulder replacement surgery.

Dr. Housner treats me like a friend and a colleague. He always walks me out. Makes me feel special.

I had a very successful knee replacement experience with Dr. Douglas Plagens and his staff. My knee replacement was completed on May 2, 2023. Before the surgery I received a detailed breakdown of things that would prepare me for surgery recovery. The list included things that I’ve never heard anyone doing for this type of surgery; exercises, drinking Gatorade and Ensure, wearing clean pajamas daily along with bed sheets and showering with special soap to prevent infection. It seemed very involved, but it sure made a difference after the surgery with no issues. The surgery was completed within 2 hours from start to finish at the Dearborn Surgical Center. The entire staff, Dr. Plagens, nurses (especially Sue #1 and Sue #2), physical therapist and hospital staff were kind, friendly and attentive to my needs. I was up and walking, climbing steps, etc. shortly after surgery. Pretty amazing concerning the kind of surgery that was completed! I was forewarned to use my pain medications to enable my physical therapy and knee recovery and not wait until I was in pain. They got that right! Don’t wait until your pain reaches a 5 out of 10 before taking pain medications! Initial physical therapy sessions were scheduled in home and they taught me to flex my new knee joint so it doesn’t lock up. My in home physical therapists, Bruno and Susan were both great! I had a few after-surgery knee phone calls to the office that were returned quickly. I really appreciate the fast response I received to address my issues. I highly recommend Dr. Plagens for knee replacement surgery. I can’t believe how far I’ve come in just two weeks! Thank you Dr. Plagens, you are an amazing surgeon! Fran Bachor

Plenty of staff to keep appointments on time and efficient. Staff were all friendly and professional.

Always friendly staff. Dr. Plagens is very through and always listens to my questions and concerns.

Dr. Plagens was very patient, listened to all of my concerns, and provided me with options to pursue. X-rays we’re taken, explained to me, and a thorough exam was conducted.

Great initial visit! From the front desk staff through X RAY and finally, the consultation with Dr. Plagens. He explained his diagnosis and walked me through my options going forward.

Great

The whole staff and Dr Housner are wonderful!!!

Great staff and doctors but the wait is a bit much

More than efficient, patient & friendly

Efficient, fast & friendly

Very good with explaining what I needed and how he could fix it step by step.

I met with Dr. Waldrop and he was very knowledgeable and did a great job on my knee.

Drove 200 miles to continue my care here

Dr Plagens is attentive and takes the time to explain everything

Very nice was talk to and process on time

The staff has always been kind and helpful.

Professional, experienced, very patient.

Dr Housner & staff were wonderful!! No complaints whatsoever. Thank you!

From the minute I came into the office I noticed a certain calm peace. Everyone I encountered was kind. I was most impressed with Dr. Plagen he took so much time and care with me as a new patient . He is so forthright and honest yet with much care and concern, even saying that treasured line “if you were my mother “ here’s what I’d tell you. I am a woman of faith and this doctor I believe by his integrity has affirmed me and I thank God!!! Sincerely. Mrs. Lucy Bott ps thank you also Dr. Doug for being you

Dr. PLAGENS and his staff are very helpful and friendly. And so is there PT staff

Great doctor!

Same day appointment. Friendly nurses and staff. In and out in 45 minutes. Really satisfied with the procedure done to my knee

Steffes was great the whole process did not take long… I was suffering from a swollen knee that I could not walk on. I went in as a new patient staff was friendly and Steffes got me in and out. He was very knowledgeable they did X-ray and drained my new knee giving me major relief. Def will go back to see him for any other issues!

Knowledgeable and courteous doctors and staff.

Prompt appointment and doctor pays attention to what I am saying.

Caring, competent, and they listen.

Very attentive and explain everything to me

Very happy with my visit.

Working with my primary care physician, Dr. John. L. Paquet MD, his recommend specialists he sends me to are alway quite good. Dr. Jeffrey Waldrop MD, the orthopedic surgeon he referred me to is a very good hip specialist based on my ongoing progressive recovery.

Good

I find the staff and Dr Steffes helpful and pleasant. I am satisfied with the care from Dr. Steffes I have been under his care for the past 3 years for both of my shoulders. I would recommend him to my family and friends. He listens to my

Excelente

This is my second surgery with Dr. Housner. I couldn’t be happier with the level of professionalism from everybody at that office. Everyone is friendly and helpful and Dr. Housner is second to none. I have total confidence in him, and would not hesitate to recommend him to a family or friend.

Great staff, very helpful

Absolutely great doctor.

My first visit went well. Dr. Houser answered my questions and I believe his advice was realistic. I forgot to ask him if he wanted me to attend PT.

All went as planed. Everyone involved was top notch. Would recommend Dr Housner 100%

Very good

Excellent doctors and experience staff to help you out with any of your questions and care.

Dr. Housner is a great doctor and the office staff are all very attentive.

Dr. Ouillette is great with kids and their various sport injuries. I have referred him to many players and friends for quick appointments and great bedside manners.

I all ways have a good experience at your office. Office staff are very nice and helpful. Dr. Steffes is very pleasant to talk with I recommend to a lot of people that have the same issues as I. Thank You.

I went in thinking I had an infection, and was assured it was an allergic reaction to the dressing on my surgical site.

On time and very professional

The checkout girl Becky was amazing. Very friendly and efficient. Would come back again.

No Words i Love him

Thank you very much Lisa Markley and Jihan Elkurdi! I injured my right leg’s quadriceps muscle tendon on 2023-MAR-4, received surgery on 2023-MAR-10, and started to receive physical therapy on 2023-APR-4. My family and I respect, appreciate, and admire Lisa and Jihan! We are very thankful for their kindness, empathy, and extra effort to help me during the seven (7) sessions thus far. I have not experienced an orthopedic injury before, so the excellent professional care that Lisa and Jihan provide is wonderful! Thank you very much Lisa and Jihan for providing excellent patient care for me!

Thank you very much Dr. Ryan Ouillette, MD! I injured my right leg’s quadriceps muscle tendon on 2023-MAR-4. Dr. Ouillette expedited our initial meeting for 2023-MAR-7 and surgery for 2023-MAR-10! My family and I respect, appreciate, and admire Dr. Ouillette and his extra effort to carefully explain every detail to us, to provide a conservative safe post-surgery recovery plan, and to express the truth about what is required for each phase of my recovery. Thank you very much Dr. Ouillette for providing excellent patient care for me!

Dr. Plagens is great! On time, always friendly I had a perfect outcome with my knee replacement

I am getting my life back.

Absolutely amazing team and Dr. Houser was exceptional.

Always great experience. I recommend him several times already and I will continue to do so.

After years of pain in my hip now there is no pain and my hip works great. Thank you.

Dr plagun's was very polite thorough, and explanatory my visit was a pleasure and very understanding.

Very helpful and informative.

N/A

Very professional. Nurses were friendly. Dr. Steffey was great!

Very nice and caring

Handicap parking was easily accessible, along with wheelchairs. Check in is grouped by Doctor which made check in easy. Appointment was pretty much on time.Staff was courteous for x rays and the wait was short. Doctor met us in a back room and we talked about my knee issue.The conversation went well with both of us asking questions and forming a game plan.

On time , minimum paper work, friendly staff.

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Easy getting an appointment and everyone was nice and professional. Dr Housner was easy to talk to and treatment has worked.

I was very happy with my first visit with Dr Steffes. He was very pleasant and took care of my problem on the spot. He will be my orthopedic Dr. In the future as the need arises. The staff was pleasant and efficient as well.

Dr. Hausner is a great doctor with a big heart. He cares about his patients and takes wonderful care of them.

Very good

Dr.Steffes is a great dr, he listens to what you have to say. He don’t rush out of room like some drs! He did my knee replacement and I was very happy with the results! :)

Dr Ouillette is amazing, caring and very personable. The staff is great as well. Took care of paperwork for work and made sure my rotorcuff, muscle tear and tendon was completed and after care was amazing. I would recommend him and his office to anyone.

Answered all my questions about my up coming surgery, and put my mind at ease about it all. Thank you

Very good everyone is really nice

As always, Dr Housener always explains things thoroughly and listens to what I have to say.

Total pro

Always the best care

I was so grateful to be able to get an appointment the same day for my severe knee pain. Dr. Plagens examined my knee, looked at past x-rays & had new ones taken & showed them to me, discussed my options, & gave me a steroid injection & prescription. I really appreciate all his help yesterday as my pain has decreased significantly today.

Office staff very organized and pleasant. Dr. Waldrop professional and friendly. Explained everything to me and was very helpful.

Efficent staff, clean wating areas & rooms. 2nd time to Dr Plagen. He did rotator repair about 6 yrs ago. Came for knee this time.

The entire staff is friendly and takes there time with you. Never a long wait in the office. They always get back with you right away. Dr. H takes his time with you and thoroughly explains everything. I am so happy with my results and will be back for my second hip replacement.

I have had several procedures from Dr. Stefess with positive results every time.

Very good service and nurses. Doctor listened and did a great job.

He took his time in explaining every details to me in what I needed to know for my Hip Surgery

Dr Housner is a great doctor!

Very professional, knowledgeable, and very courteous. Open to all questions. Thanks for taking care of my problem

Dr. Matthew Steffens had done a great job overall! I’ve known doc from 14 years ago and I wouldn’t go anywhere else with knee or joint problems!!! Thank you doc!!!

Got to see doctor quickly and he was thorough explaining the process we were going through

Dr. Ouellette is through, answers any questions I had.

Wonderful doctor. Everything is very professional.

Thorough, timely, helpful, instructive & stress reducing

Very caring and professional staff and doctors

Great doctor.

Great doctor

Very professional

Everyone was very nice! We have many friends who have been treated by Dr Hausner. He does a great job and I appreciate his years of experience.

Dr. Housner is an excellent surgeon who will take the time to answer your questions. The office is run very effeciently, appointments are very timely. I had a problem with my insurance Suszie made several calls on my behalf and I was able to have my surgery as scheduled. Thank all of you!!!

Dr. Plagens is very friendly and informative. Staff is wonderful

i went to see the doctor about my left knee. Doctor took X rays to determine the extent of the pain. administered a cortisone injection. Doctor did a thorough job and were very satisfied. I will have follow up on May 1st and see him then.

The staff is actually very polite and helpful. I don't think I've ever had a problem with any of the staff and I've been coming here for quite a long time. Although I will have to say that if Dr Waldrop was no longer there I don't think I would continue to go.

Great team! Dr Plagens and his staff are excellent in every way. Highly recommend.

Very professional!!

All the staff and doctors do a great job with the patients.

Extremely professional, kind really cares about his patients. The staff is also very kind

Dr Steffes is the best

Very professional on time with appointment time. Friendly etc

Dr Housner was extremely caring and professional . He took the time to listen to my concerns and did his best to relieve my pain. I continue to come back to him when I have issues with my knee.

Dr. Plagens takes his time explaining everything very thorough. Also top notch physical therapy from the home visits to the PT personal.

Very happy with the total experience . The staff was very professional and caring. Everything was explained to me.

Very friendly and professional. Very good experience and highly recommended

Very professional and the staff were the same. I would recommend them to anyone. Five stars to you all.

The doctor was totally so into my condition. His concern as to what is needed to make my healing possible was totally professional, and personal. He reminded me of my family Dr. Shum Gupta who has now passed. Thank you for your professionalism.

Great team, from reception to X-ray to Doctor Plagens. Thanks!

The doctor is very thorough gives a lot of information he's a very good doctor the place is very clean don't have to wait long to see the doctor

Very clean nice people

I have been seeing Dr. Housner for years. I respect and trust him, he never sugar coats anything. He's very straightforward, which I like. I have referred friends and family to him.

As always, Dr. Hausner knew what to do and took care of my problem!

Thank you very much Dr. Ryan Ouillette, MD I experienced an accident at my home that injured my right leg’s quadriceps muscle tendon. I used a snowblower, slipped on ice, and fell. I was rushed to the Saint Mary’s Hospital via an ambulance. Dr. Ouillette was contacted by the ER staff for an evaluation of my X-ray images. Dr. Ouillette provided an expedited appointment for me to see him in person. During our meeting, Dr. Ouillette was very professional and answered every question with truthfulness and empathy. Dr. Ouillette thoroughly examined and compared both of my legs. Dr. Ouillette proactively scheduled time in his schedule for my surgery, which will occur within only a few days after my injury. Dr. Ouillette described his plan for my post-surgery actions so that I can look forward to achieving a complete recovery within a reasonable time period that will match the medical industry standards for this specific injury. Thank you very much Dr. Ouillette for your extra effort to provide excellent expedited patient care for me!

Dr Housner takes the time to make you feel at ease

I love my doctor!!!!! He’s the Best ever and I’ve been to a lot of doctors. Not, saying that’s a good thing but, I feel very comfortable. He takes his time with you and explains every little detail. Also, he will repeat anything that you don’t understand. Him and his staff are so wonderful and friendly

Great doctor and staff

Friendly and thorough.

The people in the office are great and my wife and I both use Dr Waldrop is the best

I have been going to this office for 55 years

Staff and Doctor take time to help. Would and have recommended this office

Friendly & professional

Dr Plagens, the Staff are great.

I was disappointed with the refilling of my pain medication. I expressed to doctor Housner that I wanted to decrease my Narco use. He told me how to accomplish this. The nurse came to me an asked what strength I was taking. I told her 7.5-325. After I picked it up at the pharmacy they renewed it for 10-325. This was an increase. So I contacted the medical nurse, Lisa, and was told to cut them in half. But that cut the acetaminophen dosage. Their response was “ try it over the weekend “. Not much help. Don Rennie Ps physical therapy is great.

Efficient, professional

He is the most kind caring Dr. He takes his time with you and explains e everything and anything you ask of him. He has a wonderful personality and I would suggest anyone to go to him. I have already sent people to him and they feel the same. Thank you Dr. Ouellette for your time and your service. I so appreciate you Shirley Maynard

Ever staff members is kind and knows exactly what there doing , I haven’t check But Dr Steffes Has to be best in the Country, kind will walk you through the procedures His pardon smile , you know your in great hands

Dr is very patient and was very good at giving shots

Thanks

great experience

I saw Dr. Platens. I thought he was thorough. Asked a lot of questions and listened to my concerns

I think Dr. Waldrop is the best at what he does and I am completely satisfied with the outcome of the surgery on my shoulder. The staff is very friendly and professional, I wouldn't go anywhere else

Friendly staff and Dr. Housner always a pleasure to see. He’s very informative and clearly explains the situation

I like the doctor was awesome explained everything to a T, the office workers were great, they were helpful from the first phone call

The appointment time was close to actual time. I was taken back and treated well. Dr. Was clear and staff was courteous.

Doctor Waldrpp is an excellent surgeon. Always explaining the surgery in detail. Just replaced my right knee and will see him next year for the left. His team is great to work with also.

Excellent

Very kind staff

Cold air blew on top of us in the waiting room & waited an hour past my appointment to see the doctor. Other than that, it was great!

Everyone is very kind and professional

Dr. Plagens is a professional caring doctor and timely as well. Staff is very helpful too.

Dr.Waldrop done a wonderful job on my hips l had both hips replaced 19 years ago and still no wear and tear. We are keeping an eye on my hips every year.

I'm the Kardashian girl and I think Dr. Hausner is excellent

Very satisfied with dr. Players. He's very knowledgeable and takes the time to explain everything to you. Have had 2 successful surgeries are are very satisfied with the results.

I had total knee replacement and information provided prior to the operation was great. Staff very helpful and informed. Dr Steffes did a excellent job and post follow up with therapist was already set up prior to surgery.

Very professional would recommend to anyone who is in need of a good orthopedic sirgeon

Excellent doctor and staff...very friendly and knowledgeable my permanent orthopedic place to go to

Dr. Waldrop is very understanding. He really understands my concerns and reassures me with all my concerns.

Very nice and took time to answer questions.

Excellent doctor. Very patient and thorough.

Always kind and caring, listens to your concerns. I’ve been going to this office for 15 years and find the staff from the front desk to all Doctors great and nice to patients

Excellent care and folks

Best care thier is really great people

Always a pleasure to see Dr. Steffes. Friendly, courteous, and explains things.

I will definitely use Dr Ouillette in the future if needed. The staff is amazing and makes everything go smoothly with paperwork etc

Staff is always pleasant and polite. Dr Housner is very knowledgeable and always concerned about your problems etc.. Strongly recommend him.

Excellent care and attention by doctor and staff. Finally, after years of pain and suffering, I believe I have a doctor who listens to what I'm saying and handles my case accordingly. Thank you.

Great

Great

Friendly staff and great experience!

Dr Housnerhas been great

Dr Housner is always ready to listen to his patients and provide the care they need.

Great atmosphere, Great Staff

Professional, caring, personable. Described what my issue was while ruling out more serious possibilities. Clearly, with pictured handout, explained the exercises I could do at home to alleviate pain. Gave a time frame of when I should notice improvement. Friendly staff and techs as well. ❤️

A, very friendly and professional atmosphere. There is little to no wait time.

I was completely satisfied with Dr. Plagens. Very thorough.I have complete confidence in him. ..

Seems like it is run pretty good. Everyone helpful,nice and the wait time to see Doctor not bad.

Dr Steffes is the best. Dude knows his stuff and doesn’t talk down to you. Its like he is one of your buddies.

Pleased with all interactions with personnel including Dr Hausner and hopefully with treatment of my shoulder I will be able to install my Pergola this Spring.

The entire staff is wonderful

Never an issue. Appointments accommodated in very reasonable time frames, wait time in office is almost non-existent and everyone in the office is pleasant and helpful!

The entire office was kind courteous, efficient, and effective. Dr. Housner spent ample time evaluating my condition and offing solutions that fit my needs and comfort level.

Everyone was so pleasant and helpful My knee was starting to feel better by the time I left.

Pleasant, kind and caring doctor

Very good

Appointments easy to get. Appointments were prompt. Dr answered all questions

Dr. Steffens and the nurses(Shelly and Lisa) was most caring, informative, solicitous of my situation and pain.

Dr Waltrop is GREAT and his dad staff is excellent

Very professional and very polite

Dr. Ouilette and his staff provide excellent care.

All good

Great Doctor ! Great staff!

Dr. Ouillette is awesome! Actually took the time to listen to me and look at my leg. Other doctors prior sit and type on their laptops without looking/listening.

I was able to get I'm right away. Dr. Plagens explained everything in a way I understood and made me feel encouraged!

Excellent care

Always quality service. They take time to answer questions and asked them. Staff is always friendly and short wait times

Dr. Platens is very easy and comforting to talk too. Very down to earth, knows exactly what he’s talking about. He is very professional, a total expert in his field.

Always staff is professional and courteous smiling face upon visit.

Outstanding from pre-surgery, to surgery to rehab!

Great doctor, staff and pt department!

Prompt care in an emergency situation

Dr Housner is always thorough and aims to provide the best care by starting with basics. He doesn't immediately rush into a surgical option and I appreciate his caution.

Very good doctor and nurses. They explained to me very well what I have to do in order to improve my leg. Thank you very much

He is the best. I have given him and the office many referrals because people know I have had multiple surgeries, yet I am so active because my surgeon. I will not go to anyone else. Great bedside precise bedside manner.

I would not go to any other doctor than Dr. Housner. He one of a kind. He knows his business and is excellent in his profession.

Very professional

Great

Dr Steffes did a great job taking care of my Ruptured Achilles Tendon.

Fast and friendly!

Very efficient. Nice people and everyone was helpful. Nice office.!

Dr. Ouillette replaced both my knees in separate surgeries. He explained everything to me so there were no surprises. He did a great job and both recoveries were basically uneventful. I would recommend Dr. Ouillette for your orthopedic problems. I just can't praise him enough. Great doctor.

Very efficient , ..everyone was helpful and polite!

Absoulty wonderful. Awesome Dr

Diagnosis was thorough, treatment immediate, staff and office 5 star.

Very friendly staff. Caring doctor

Staff is courteous and Dr Waldrop is always knowledgeable and professional.

Exceptional staff and caring surgeons!

Staff was very helpful with getting my referral worked out

I really like Dr Housner….. always takes care of the problem quickly.

Excellent

Friendly front office and radiographers were gentle. Dr. Steffes took his time to explain my condition.

Very professional and friendly staff

Dr. Plagens did a thorough examination of my knees and hips. He explained my symptoms and prescribed exercises, along with physical therapy. He confirmed that there was no significant degenerative changes in my hip, and that my knee replacements were doing well. I left feeling relieved.